Privacy Policy
Last Updated: 08-15-2024
At CitroSafe®, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information:
When you fill out forms on our website (e.g., request a quote, contact us), we may collect personal information such as:
•Name
•Email address
•Phone number
•Mailing address
•Any other information you provide voluntarily
b. Non-Personal Information:
We also collect non-personal information automatically as you navigate through the site. This may include:
•IP address
•Browser type and version
•Operating system
•Referring site URLs
•Pages viewed and the time spent on them
•Other usage data collected via Google Analytics
2. How We Use Your Information
a. Personal Information:
We may use your personal information for the following purposes:
•To respond to your inquiries or requests
•To process and fulfill orders or service requests
•To send you updates, newsletters, and promotional materials (with your consent)
•To improve our website, products, and services
•To comply with legal obligations
b. Non-Personal Information:
We use non-personal information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information. This information helps us improve our website and tailor it to better meet your needs.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our site.
Types of cookies we use:
•Essential Cookies: Necessary for the operation of our website.
•Analytical/Performance Cookies: Used by Google Analytics to collect information about how visitors use our site.
•Functionality Cookies: Remember your preferences and choices on our website.
You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
•Service Providers: Trusted third parties who assist us in operating our website and conducting our business, such as hosting providers and analytics services.
•Legal Authorities: If required by law or to protect our rights, property, or safety, we may disclose your information to governmental authorities or other third parties.
5. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include SSL encryption, secure hosting environments, and restricted access to your data.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
a. Access and Correction:
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete.
b. Opt-Out:
You may opt out of receiving promotional emails from us by following the unsubscribe link in the email or contacting us directly.
c. Data Deletion:
You can request that we delete your personal information from our systems, subject to legal obligations to retain certain data.
d. Data Portability:
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Google Analytics
Our website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyze how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
Google may also transfer this information to third parties where required by law, or where such third parties process the information on Google’s behalf. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on.
8. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy policies of any website you visit.
9. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the updated policy will be effective as of the date it is posted.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Citro Safe
2604B El Camino Real
Carlsbad, California 92008
877-472-3346
info@citrosafe.com
By using our website, you agree to the terms of this Privacy Policy. Please review this policy periodically to stay informed about how we are protecting your information.